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We are excited to announce a new non-profit organization has signed up for a WordPress maintenance and support plan with Total WP Support! Nurturely.org is a great cause and we are very pleased to be a part of the team moving forward and helping support their goals. It’s been a pleasure working with them so far and it’s always special being able to help a website get out of a tough situation. Nurturely came to us with their site down and needing emergency WordPress help. The issue stemmed from the domain name having lapsed and gone into holding status. Luckily,…
We are so happy to announce a new WordPress maintenance plan website client has signed up to the Essential Maintenance Plan! Dean at 50 North Adventures is a tour guide out of Campbell River BC, Canada. Tours include whale watching, fishing, sight-seeing, private tours and island hopping. The website features great local Vancouver Island photography shot by Dean himself. There’s also some high quality video available giving users of his website an easy way to view what a day on the water with 50 North Adventures looks like. Dean’s website uses the Divi Theme and is a custom built WordPress…
Today’s story is a common case for us to see here at Total WP Support. And, unfortunately, completely preventable! Building Family Dreams Real Estate is a real estate agency in Georgia, USA. http://buildingfamilydreams.com/ They came to us after their website was hacked and infected with malware. Not only was their website now blacklisted with Google, but it was also completely broken. Every page was effected, all the widgets were removed, the template files were all infected with literally thousands of malware pages. It was as bad as it gets!
Looking for amazing WordPress Support Services? We’ve completely overhauled our WordPress support services and each of our three plans now offers better value…
Here at Total WP Support we get lots of enquiries about WordPress.com Support and how to contact support at WordPress.com. We do not provide support for WordPress.com websites. We only provide WordPress support for WordPress.org websites that are self-hosted and not on the wordpress.com network. Continue reading for information about how to get support for your wordpress.com website.
Microsoft migrates to WordPress… not exactly what we expected to hear in the news today, to say the least, but this really is a huge nod for the WordPress CMS in general considering the amount of research and expertise Microsoft has at its disposal before making such a big decision.
Close on the heels of WordPress 4.6 comes a quick update to fix two new security issues. Version 4.6.1 is a security release for all previous versions and we updated all our WordPress Maintenance Plan client websites immediately. WordPress versions 4.6 and earlier are affected by two security issues: a cross-site scripting vulnerability via image filename; and a path traversal vulnerability in the upgrade package uploader.