Wordpress Support

Welcome To TOtal WP Support

Your WordPress Support Service SPECIALISTS

WordPress support often means different things to different people and it also varies depending on the particular website. A websites features such as its overall complexity, its goals and target audience, the plugins and theme it uses, the staff managing the website and their skillsets all play a role in what WordPress support means for your business. The most important thing is having a company that you can trust and our 100% five stars Google Review ratings says it all when it comes to the level of support and customer service we provide.

No matter what WordPress support means to you, it’s important to the success and growth of your online business. This is why WordPress Support is one of the 6 Core Essential Parts that make up the basis for all of our WordPress Maintenance Plans.

WordPress support for us means doing literally anything needed in relation to a WordPress website, and doing it in a timely way. We understand that your WordPress website is a reflection of your business and each site is different, so there’s no one size fits all approach to WordPress tech support. And since we are a tight-knit small team this helps us provide a level of personalized service and support that is hard to find in the industry.

Above all, we care very much about the success of our clients, treating each website like it is our own is the foundation of a solid wordpress support service. We enjoy getting to know the people and the business behind every site and, since we are a full service agency, we often take on more and more aspects of a clients online marketing needs over time. In this way, the scope of what our WordPress support company can do for each client tends to grow as we handle more and more aspects of their overall online presence.

The benefits of world-class support services

One-on-one wordpress assistance gives you the direct attention you need to solve problems quickly.
A dedicated account manager provides continuity of service and an intimate knowledge of your website and company goals.
Quick first response and turn-around times.
A deep knowledge of WordPress, themes and plugins. We have worked exclusively in WordPress since 2016.
Determined to solving problems with a never give up attitude.
A full service design agency able to handle any aspect of a wordpress websites day to day needs.

Our knowledge and Years of experience using the WordPress platform is at your service.

The 3 Types of WordPress Support

Emergency WordPress Support

We provide emergency WordPress assistance for our Maintenance Plan clients free of charge. For non-maintenance clients that want to hire us for a one time emergency fix we provide hourly support and more information can be found on the Emergency WordPress Help page.

General WordPress Support

We provide our general WordPress support service for a variety of different cases and we are here to help with literally any question or task required. We are expert WordPress consultants, able to provide feedback and guidance, potentially saving time and money with an upcoming project or important decision. We provide one-off WordPress website support training sessions by Zoom, and are happy to answer questions and guide an existing employee that may not have a high enough skillset to do a particular task and needs professional wordpress help.

Ongoing WordPress Support with a dedicated Maintenance Plan

Our specialty is providing long term ongoing support through one of WordPress Support Packages. These packages cover all your sites basic needs as well as cover you for general support. They are a great choice if you want your website to be cared for by professionals and to have a team of experts ready at any moment to help with any aspect of your website.

1 of the 6 Essential Needs for Successful WordPress Care

Every WordPress website has the same set of six basic needs regardless of its size or complexity.

All our WordPress maintenance plans include as their foundation the six essential components ensuring your website is covered in every area.

If any one part is lacking, the WordPress support package is incomplete and will not provide the long-term care needed for success.

Learn more about the specifics of each area that makes up a complete WordPress support package below.

Wordpress Security

We take WordPress security seriously. General security approaches are applied as well as taking care of the unique needs of every site.