If you’ve got a WordPress website, you already know how awesome it is. It’s flexible, powerful, and gives you total control. Whether you run a blog, a business site, or a full-on online store, WordPress makes it easy to grow your online presence and connect with your audience. But like any tool, WordPress needs a little care to keep working its best. Just like a car needs oil changes and checkups, your website needs updates, backups, and fixes now and then. The problem is, most business owners don’t have time—or the tech skills—to stay on top of everything. That’s where WordPress support services come in.
In this post, we’re going to explain what WordPress support services actually include, why they’re so important, and why Total WP Support is your best choice for keeping your website running smoothly.
What Are WordPress Support Services?
WordPress support services are like having your own personal tech team to take care of your website. These services help with all the stuff that keeps your site healthy, fast, safe, and working right.
Here’s what’s usually included:
1. Website Fixes
Sometimes, your website throws an error, crashes a page, or just acts funky. WordPress support teams know how to fix these bugs fast.
At Total WP Support, we jump in right away when things go wrong. Whether it’s a plugin conflict, a broken form, or a white screen of death—we’ve seen it all and fixed it all.
2. Plugin & Theme Updates
Plugins and themes help your site look great and do cool things, but they need regular updates. If you don’t update them, your site could break or get hacked.
Our team updates everything safely and checks for problems after updates—so nothing goes wrong behind your back.
3. Website Backups
Backups are like your website’s safety net. If anything goes wrong, you can just roll back to a clean version.
We provide automated daily backups for our clients—stored securely, easy to access, and always ready when you need them.
4. Website Security & Malware Removal
Hackers love outdated WordPress websites. We don’t love hackers.
That’s why WordPress support services must include strong security tools, firewalls, login protection, and malware scans. If your site ever gets infected, we clean it up ASAP.
Total WP Support includes malware removal for free with any maintenance plan.
5. Speed Optimization
Nobody likes a slow website. It makes visitors leave and Google rank you lower.
We use smart tools and proven tricks to make WordPress sites load fast. From image compression to caching to lazy loading—we’ve got all the speed boosters.
6. Uptime Monitoring
What if your website goes down while you’re sleeping?
We offer 24/7 uptime monitoring. That means we get an alert the second your site goes offline, and we take action fast. You won’t even know it was down.
7. Performance Reports
It’s good to know how your website is doing. We send regular reports that show you updates, traffic stats, security scans, and performance info. No tech jargon—just plain English.
8. WooCommerce Support
Running an online store with WooCommerce? Then you know things can get tricky fast.
We offer WooCommerce-specific support to help with checkout problems, product setup, payment gateways, shipping issues—you name it. If it’s part of WooCommerce, we handle it.
9. Custom Development Help
Need a new feature? Want to change how something works? We’ve got WordPress developers on standby to help with custom code, new designs, or anything else you need.
Whether it’s a new homepage or a custom booking form, we can build it.
10. Tech Support That’s Actually Friendly
Some tech support makes you feel like you’re bothering them. Not here.
We treat every client like a VIP. No ticket numbers, no canned replies—just real, helpful humans who care about your website.
Why WordPress Websites Need Ongoing Support
Some people think you only need help when something breaks. But that’s like waiting to go to the dentist until your teeth fall out.
Regular support keeps your site healthy, safe, and up-to-date—which saves you time, stress, and money in the long run.
Without it, you risk:
- Getting hacked
- Losing data
- Having a slow site that drives customers away
- Falling in Google rankings
- Losing sales if your store goes offline
A great WordPress support service gives you peace of mind, so you can focus on your business, not your website problems.
Why Total WP Support Is the Best WordPress Support Company
We’re WordPress Experts
We live and breathe WordPress. That’s all we do, every day. From blogs to business sites to big WooCommerce stores—we’ve done it all.
We don’t guess. We fix things right the first time.
We Don’t Lock You Into Contracts
Our WordPress support plans are month-to-month. That means you stay because you want to—not because you’re stuck.
No pressure. No games.
We’re Super Fast
Most support tickets are handled within a few hours, not days. Got an urgent WordPress issue? We treat it like one.
Our team is fast, friendly, and gets things done.
We’re Based in Canada, But Support Clients Everywhere
Whether you’re in Toronto, Vancouver, New York, or anywhere else, we support websites worldwide. All communication is clear, fast, and professional.
We Offer More for Less
Some companies charge more and give you less. Not us.
With Total WP Support, you get more features, more help, and more value—all at a price that makes sense.
We Care About Small Business
We love working with startups, small businesses, non-profits, and entrepreneurs. You’re not just another number to us—you’re a partner. And we want your website to succeed.
What Kind of Sites Do We Support?
We support:
- Personal blogs
- Business websites
- Online stores (WooCommerce)
- Membership sites
- Booking websites
- Portfolios
- And everything in between
If it runs on WordPress, we can support it.
What Happens If You Don’t Have Support?
Still not sure if you need WordPress support? Here’s what can happen without it:
- You forget to update something and your site crashes.
- A plugin conflict knocks out your homepage.
- Your site gets hacked and Google warns people it’s “unsafe.”
- You try to fix something and accidentally make it worse.
- You waste hours trying to troubleshoot something we could’ve fixed in 10 minutes.
Sound stressful? That’s because it is.
Ready for Worry-Free WordPress?
Your website is a huge part of your business. Don’t leave it to chance.
With Total WP Support, you get expert help, 24/7 protection, and friendly service that actually cares.
We’re here to keep your WordPress site running fast, safe, and stress-free—so you can focus on what you do best.
Try Us Out—We’ll Prove It
Want to see what great WordPress support feels like? Let’s chat.